❗️Vouchers past their expiration date❗️

28th November 2017

Hello Beauties, we recently seem to have an influx of customers coming in and trying to use vouchers which are past the expiration date. We can totally appreciate that life gets in the way & aren’t always able to get in with us in time – therefore we try our absolute hardest to accommodate everyone and their situations and coming to a fair resolution.

However, we are sometimes unable to extend or honour vouchers & these are the reasons why:

  • To prevent the build-up of ‘undeclared liabilities’
  • To ensure services that we provide are within a reasonable period of time & are at the highest of standards
  • We believe that by having a smaller time allowance on our vouchers (6 months) actually makes clients spend them quicker by not letting them forget they have a pamper session waiting for them! 💆🏼

Whilst 99% of our lovely clients who receive a vouchers spend them within the time of use, we feel the need to explain ourselves to the customers who we are unfortunately able to help.

Want a voucher for a loved one this Christmas?

Don’t forget it’s not too late to purchase a gift they won’t forget! Vouchers can be made to measure for any monetary amount or a specific treat. They are valid for 6 months from the date of purchase and can be sent out to a loved one, to you or kept here for someone to collect! Call us today on 01435 862524 to buy yours quick & easy over the phone or pop in store.