14th September 2020

Gift vouchers make the perfect gift for a loved one. They can be purchased for a sum of money or against a specific treatment.

Gift vouchers are valid for 6 months from the date of purchase and are non-refundable. Expiration dates are clearly stated on the front of the voucher to avoid confusion – any vouchers out of date will not be accepted as payment.  They can be done quick & easy over the phone or feel free to pop in at any time!

Got an out of date Voucher?

We can totally appreciate that life gets in the way & aren’t always able to get in with us in time – therefore we try our absolute hardest to accommodate everyone and their situations and coming to a fair resolution.

However, we are sometimes unable to extend or honour vouchers & these are the reasons why:

  • To prevent the build-up of ‘undeclared liabilities’
  • To ensure services that we provide are within a reasonable period of time & are at the highest of standards
  • We believe that by having a smaller time allowance on our vouchers (6 months) actually makes clients spend them quicker by not letting them forget they have a pamper session waiting for them! 💆🏼

Whilst 99% of our lovely clients who receive a vouchers spend them within the time of use, we feel the need to explain ourselves to the customers who we are unfortunately able to help.

Please note: Any vouchers purchased from 1st December 2019 – March 21st 2020 have been extended by an extra 3 months due to us being closed as a result of COVID-19.

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